Can I order by phone or email?

Yes! We can accept orders by phone or email.  Here’s how the process works:

Step 1: Tell us what you need

To get started, just send an email to sales@badgeandwallet.com with as much detail as possible. Helpful information includes:

• A photo of the item (if you have one)

• A model number (e.g., S154, S996, PF-716, etc.)

• A previous order number or the name of the person or agency that placed the order

• If you're ordering a wallet or badge case, please include both the style number and cut number (these appear on packing slips and order confirmations

The more information you can provide up front, the faster we can assist you.

Need help identifying what you need?  See How do I identify the item I need to order?

Step 2: We’ll send you a quote

Once we review your request, we’ll reply with a quote and any supporting visuals or product links. This is your chance to review the details, confirm everything is correct, and make any final changes before ordering.

If you're purchasing on behalf of an agency and plan to use a Purchase Order, this quote can be submitted to your purchasing department for approval.

Step 3: Place your order and submit payment

When you’re ready to move forward:

• To pay with a credit or debit card, please use the link in your quote email or call (877) 404-8413.

• Agency customers can email us a copy of their official Purchase Order to start the order. If your agency hasn’t ordered from us before, we may ask you to complete a credit application.

If you have any questions at any point, don’t hesitate to reach out. We’re happy to help!