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Frequently Asked Questions
Can custom badges be produced on a rush basis?
Can I order a custom seal for a custom badge or other Smith and Warren product?
Do you make badges for movies or television production?
Does my badge come with a warranty?
How do I clean my badge?
How do I order a custom badge?
How long after I place my order will I receive my badge?
What are the custom badge enamel color options?
What are the different custom badge attachment options?
What are the font options for custom badges?
What is a text seperator on a custom badge?
What is the difference between a flat, curved, and slightly curved custom badge?
What is the difference between the badge finishes?
What is the difference between the custom badge enamel types?
Where and how is my custom badge made?
Which badges require credential verification?
Why can I not preview my custom badge?
Why can't I add my custom badge to my cart?
How can I change or cancel my order?
How can I check the status of an order?
How can I make a purchase using a purchase order (PO)?
Is my credit card information safe on your site?
My item is defective or was damaged during shipping, what do I do?
What is your return policy?
How do I care for my badge wallet or other leather products?
How do I find the proper cut for my badge wallet?
How long after I place my order will I receive my badge wallet or badge case?
The holes in my leather holder are too far apart (or too close together) to fit the pin on my badge.
What does your brown leather look like?
What is an RFID blocker option for a badge wallet?