Do you accept tax-exempt orders?

Yes, we’re happy to accept tax-exempt orders from eligible government agencies and organizations!

If your organization is exempt from sales tax, you can check the "Tax-Exempt" box during checkout.  You'll find this box at the bottom of the page where you enter the Shipping Address.  This allows your order to go through without being charged sales tax up front, while we wait to receive the proper documentation.

What tax-exempt paperwork is required?

After placing your order, our system will check whether your organization’s state-issued tax exemption certificate is already saved on your account.  

Tax-exempt forms are stored by customer email address, so if a colleague from your agency has submitted a form before, it may not be linked to your account unless you used the same email.

If your documentation isn’t on file, you’ll get an automated email with a secure link to upload it using this form:

https://www.badgeandwallet.com/tax-exempt-forms

What paperwork do I need to provide to prove that my order is tax-exempt?

You need to provide a State-Issued Sales Tax Exemption Certificate.  Federal forms like a W-9 are not valid for this purpose.  If you are unsure, check this resource:

https://www.badgeandwallet.com/state-by-state-tax-exempt-resources

What happens if we don’t receive your paperwork?

If your tax-exempt documentation is not submitted promptly, we may charge the payment method on file for the applicable sales tax so your order can move forward without delay.  But don't worry - you can still submit your exemption form, and we’re happy to issue a sales tax refund.

If you have questions, please contact orders@badgeandwallet.com or call (877)404-8413.