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What is your return policy?

We do not accept returns or exchanges.  All sales are final.

Damaged Merchandise and Items sent not as ordered

We work hard to ensure your complete satisfaction.  Unfortunately, due to the custom nature of our products, errors do happen from time to time. 

In the unlikely event that we send you a product that is not as you ordered or is damaged on arrival, we will replace it free of charge, including shipping costs.  

Please send an email to sales@badgeandwallet.com describing the issue and include a photograph to expedite replacement of your item(s).

FAQ Category